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1501 W.Panola
Carthage, TX 75633
800-964-9521
903-693-9306
Fax 903-693-4780
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SENDING FILES
 
Small files (under 2Mb or 2000K) can be sent via e-mail. Larger files should be sent via FTP. Instructions for both methods are below. If you encounter problems, please call your customer service representative for assistance.

Using Our FTP Server
File Transfer Protocol (FTP) provides the fastest and most reliable file transfer available on the Internet. FTP sends your file directly from your computer to our server without being delayed by other servers along the way. Unlike e-mail, FTP is a direct communication between your computer and a server at our location.

Instructions For Windows Computers without installing addditional software
  1. Open Computer or My Computer from the Start Menu
  2. In the Address bar at the top of that window, type ftp://ftp.CompletePrinting.com
  3. Drag files from your computer into the open an ftp browser window. (A message will appear telling you that you files are now being copied.)
  4. Please notify your customer service representative at (903) 693-9306 or 800-964-9521 after your file transfer is complete.
Instructions For MacIntosh OS X Computers wanting to use Fetch FTP Client
  1. Start Fetch (If you do not already have Fetch, we recomend using FileZilla.)
  2. Fill in the blanks on screen as follows: Host: "ftp.CompletePrinting.com" User ID: "anonymous" Password: [Enter Your E-mail Address] Directory: [Remove "pub" and leave blank]
  3. Click "OK"
  4. You may see a listing of files on the next screen.
  5. To send a file to Complete Printing, click the "Put File..." button.
  6. Select the file from the dialog box that appears.
  7. Click "Open"
  8. Leave Format on "Auto"
  9. Click "OK". Your file will begin to transfer to Complete Printing. After your file has been uploaded, you will see your file name appear in the file list.
  10. Please notify your customer service representative at (903) 693-9306 or 800-964-9521 after your file transfer is complete.
Instructions For Computers Using:
Windows and not mentioned above.
  1. Save the file you wish to send in the "C:\" (root) folder with a maximum of eight letter file name with a three letter extension - example: "booklet.zip"
  2. Start a Command prompt or MS-DOS prompt
  3. Type "cd\anonymous"
  4. Type "ftp ftp.completeprinting.com"
  5. Login using username "anonymous"
  6. Enter your e-mail address as your password
  7. Type "bin"
  8. Type "hex"
  9. Type "put [filename from step 1]" - example: "put booklet.zip" You will see #'s going across the screen indicating that your file is sending
  10. When the transfer is completed, put another file or type "quit"
1501 W.Panola
Carthage, TX 75633
800-964-9521
903-693-9306
Fax 903-693-4780